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Integrations
Useful info on all the tools Shake integrates with.
+1
8 articles in this collection
Written by
Peter Simic,
Branimir Hrzenjak,
Mark Stewart
and 1 other
Our integration appears to have stopped working and I'm getting the "A hiccup happened" message
The 3rd party tool you use is probably temporarily unavailable.
Written by
Petra Gluhak
Updated over a week ago
Our Slack integration appears to have stopped working
No worries, it's probably because someone from your team renamed the Slack channel.
Written by
Mark Stewart
Updated over a week ago
Jira
I’m having trouble integrating Shake with my Jira project — it connects fine but Jira doesn't accept tickets
Solutions to common Jira integration issues.
Written by
Branimir Hrzenjak
Updated over a week ago
Jira server minimum supported version
Written by
Branimir Hrzenjak
Updated over a week ago
Two-way sync with Jira works, but only some of our tickets are closing on the Shake Dashboard
Your Jira administrator needs to change the Category of the desired Status to "Done".
Written by
Petra Gluhak
Updated over a week ago
When trying to integrate Shake with Jira field mappings you're getting an error
Please use "Fill the Description"
Written by
Petra Gluhak
Updated over a week ago
An integration with Jira works, but the screenshot and other files aren't attached
Please tweak file upload permissions in your Jira project.
Written by
Peter Simic
Updated over a week ago
Can I forward only some bugs to Jira?
Bugs can be forwarded to Jira by hand.
Written by
Branimir Hrzenjak
Updated over a week ago