Shake utilizes AWS as our cloud service provider. Our servers dynamically scale up and down based on usage demands. While this dynamic infrastructure means that we previously could not provide static IP addresses, we now offer a Static IP for Production: 3.126.113.98
If your security protocols require IP whitelisting, you can now use this static IP for Shake's Production environment.
Shake supports integration with both Jira Server and Jira Cloud. However, if you're using Jira Data Center on-premise, here’s what you need to know:
Jira Server: Shake integrates smoothly with Jira Server by connecting directly to your server’s base URL.
Jira Cloud: Integration with Jira Cloud is also supported, allowing seamless communication between ShakeBugs and your cloud-hosted JIRA instance.
Jira Data Center: While Shake is primarily tested with Jira Server and Jira Cloud, it should also work with Jira Data Center. The key difference is that instead of the server’s base URL, you would use the base URL of your load balancer when setting up the connection. However, please note that while this method should function similarly, it has not been fully tested with Jira Data Center.