Shake

Solutions to common Jira integration issues.

I’m having trouble integrating Shake with my Jira project — it connects fine but Jira doesn't accept tickets • Trouble integrating Jira

Your Jira administrator needs to change the Category of the desired Status to "Done".

Two-way sync with Jira works, but only some of our tickets are closing on the Shake Dashboard

When trying to integrate Shake with Jira field mappings I'm getting an error • Jira field map • Jira sync

Please tweak file upload permissions in your Jira project.

An integration with Jira works, but the screenshot and other files aren't attached • File says "Failed to load"

Can I forward only some bugs to Jira? • Forwarding reports to Jira by hand

Details about dynamic IP addresses and compatibility with Jira Server, Jira Cloud, and Jira Data Center on-premise environments.

Integrating Shake with JIRA • IP Addresses and Compatibility

Peter Simic

Shake Typing

Jira-specific

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.