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An integration with Jira works, but the screenshot and other files aren't attached • File says "Failed to load"
An integration with Jira works, but the screenshot and other files aren't attached • File says "Failed to load"

Please tweak file upload permissions in your Jira project.

Peter Simic avatar
Written by Peter Simic
Updated over a month ago


Do your files say Failed to load? That's because your Jira instance doesn't allow Shake to upload attachments to it.

You or your Jira administrator needs to tweak file upload permissions in your project so it allows external integrations to upload files.


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