Do your files say Failed to load? That's because your Jira instance doesn't allow Shake to upload attachments to it.
You or your Jira administrator needs to tweak file upload permissions in your project so it allows external integrations to upload files.
If you have any other questions, don't hesitate to contact us through the Intercom bubble on your Dashboard or via email 📧 email@example.com.
Or even better, join our Slack Community and get in touch with our developers within a few minutes.