Skip to main content
All CollectionsFAQs and Troubleshooting
I don't see the logs of my app in the console
I don't see the logs of my app in the console

Your internet access is moderated or blocked.

Peter Simic avatar
Written by Peter Simic
Updated over a week ago

You already did all the required steps, but in your debugging console you still see a failed connection to api.shakebugs.com.

Shake has nothing to do with this and we're sorry that we can't help you.

This happens because someone is blocking or moderating your internet access. As an example, your company or college blocks external websites in which case talk to your network admin. Or you're accessing our service from a country with limited or moderated access to internet, Cuba for example.
​

If you have any other questions, don't hesitate to contact us through the Intercom bubble.


Or even better, join our Slack Community and get in touch with our developers within a few minutes.
​
​

Did this answer your question?