Skip to main content
All CollectionsFAQs and Troubleshooting
The billing form doesn't allow me to put an alphanumeric ZIP code • Can't put a ZIP code
The billing form doesn't allow me to put an alphanumeric ZIP code • Can't put a ZIP code

The solution is simple — just leave it empty.

Peter Simic avatar
Written by Peter Simic
Updated over a month ago


Shake processes your payments through Stripe, the world's number 1 payment processor. And they say this: "We will not decline charges if you do not pass us a CVC or postal code."

Therefore, simply leave the ZIP code field empty.


Is something still not working? Don't hesitate to contact us through the Intercom bubble.

Or even better, join our Slack Community and get in touch with our developers within a few minutes.

Did this answer your question?