Skip to main content
All CollectionsFAQs and Troubleshooting
I don't see my new app on Dashboard • Can't see app
I don't see my new app on Dashboard • Can't see app

You have now installed the SDK but still don't see your app on Dashboard.

Shake Typing avatar
Written by Shake Typing
Updated over 2 months ago

You have followed the installation guide, Shake pops up in your app when you shake the device and you can Submit bugs.

However, your app is nowhere to be seen on your Dashboard.

Sometimes it's the cache issue, sometimes developers make a tiny error during the setup (e.g. accidentally add an extra letter in the API key and so on).

Whatever it is, the solution is fortunately simple!

If you use Xcode

Follow these 4 steps:

  1. Make sure your phone is connected to the Internet

  2. Make sure you have pasted your API Key and Bundle Id correctly

  3. Clear the Xcode cache by clicking Product › Clean Build Folder or ⇧⌘K

  4. Uninstall and reinstall Shake, then rebuild it.

This always helps. If your problem still persists though, click the bubble in the bottom right corner and let's chat. We'd really like to help you.

Related articles



Did this answer your question?