Shake

Maps are enclosed entities in apps, and that causes all of them to appear black on a screenshot by default. That's just how your device works.

Shake constantly works on custom upgrades

so these popular maps won't appear black in your bug reports. If your map is black and and you know which map type your app uses — contact us through the Intercom bubble to let us know that you want us to develop support for it too. Or even better, join our <a href="https://join.slack.com/t/shakebugs/shared_invite/zt-1tkqe9jxh-idh5Uv4dnFyxryt~aQwv1Q" rel="nofollow noopener noreferrer" target="_blank">Slack Community</a> and get in touch with our developers within a few minutes.

Some maps do indeed look black — the problem is not with your app.

Why does a map look black on my bug report?

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