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Why does a map look black on my bug report?
Why does a map look black on my bug report?

Some maps do indeed look black — the problem is not with your app.

Peter Simic avatar
Written by Peter Simic
Updated over a week ago

Maps are enclosed entities in apps, and that causes all of them to appear black on a screenshot by default. That's just how your device works.

Shake constantly works on custom upgrades

We've invested a lot of time to support:

  • Google Maps

  • OpenStreetMap

so these popular maps won't appear black in your bug reports. If your map is black and and you know which map type your app uses — contact us through the Intercom bubble to let us know that you want us to develop support for it too.

Or even better, join our Slack Community and get in touch with our developers within a few minutes.

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