If I use the "Reply to the user" text box on the Dashboard, where does that message go?
If I use the "Reply to the user" text box on the Dashboard, where does that message go?
You are reading this because you have probably tested it out, but haven't received anything.
Written by Petra Gluhak
Updated over a week ago
If you want live chat to start working (you reply from the Dashboard and your message comes to the app user), start by visiting the "Users module" in Shake Docs:
Simply follow the instructions and they will guide you to → register your app users → which will automatically enable the live chat feature. Voilà!
