You haven't enabled crash reporting before starting Shake

As per documentation, make sure you have set the isCrashReportingEnabled flag to true before calling the start method. If you call it after starting Shake, crash reporting won't work.

(iOS) Your app's symbolication files are missing


dSYM files are not generated


Make sure that you are generating symbolication files during your build process.

Navigate to your app target build settings in your Xcode project, and search for Debug Information Format. DWARF and dSYM file should be the selected option for the current configuration.

Bitcode is enabled for your app

Apps built with Bitcode enabled generate <UUID>.bcsymbolmap files and pack them in your application archive.

dSYM files are obfuscated using their respective .bcsymbolmap file and should be deobfuscated before uploading to Shake dashboard.

We recommend using Fastlane for Bitcode enabled apps, as it automates the deobfuscation process and obtains the correct dSYM files directly from AppStoreConnect.



If uploading files manually

On your web Dashboard visit Settings › Apps, expand your app and click its Mapping files button. Your missing dSYMs' UUID will be shown there, along with the number of crashes occurred. Upload the missing dSYM files.

If using Fastlane

When using Shake's Fastlane plugin, make sure that the dSYMs have been uploaded successfully — you should get a success or error message.

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