The "Create a new ticket manually" feature is designed as a quick fallback for when you need to log a task on the fly. While handy for one-off entries, remember that the true power of Shake lies in our Chrome extension and SDK for web and mobile. By using those, Shake "automagically" attaches essential data like OS, device type, and app version, leaving the user with nothing to do but add a quick description.
Please continue using the automated tools for your main workflow to ensure your tickets stay data-rich and effort-free.
Example:
